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etiquette
the salonspa

AT THE DELAVAN HOTEL


Kindly cancel 24 hours in advance to avoid a 100% surcharge. *A gratuity of 20%, of the full price of services, will be added at checkout.

 

In order to make sure that you thoroughly enjoy your visit to The Spa at the Delavan, please take a moment to review the following information.




reservations

when making a reservation, you will be asked to provide a valid credit card to hold the appointment. You are welcome to present a different method of payment upon arrival.


cancellation policy

Please make any changes to scheduled appointments by 5 p.m. the day prior. Failure to cancel an appointment will result in a 100% surcharge.


consent form

A consent form must be electronically submitted through our reception prior to any treatment. For your convenience you may do so through your email confirmation that you will receive prior to your appointment, or upon arrival with our receptionist.


expectant mothers

Expectant mothers who are within their first trimester may enjoy one of a specific selection of facials. Expectant mothers should refrain from massage during the first trimester. Please discuss with our staff member the facial options during your first trimester.

 

*20% gratuity will be added at check out for all services.

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